Returns & Refunds

Returns

You can return your entire order or part of it within 30 days of receiving it. All products must be returned unused and within the original packaging. 

To return your order, please contact us at hello@oschen.com . We will then provide you with what you need to do to return your products

Refunds

For returned items we will process the refund within 3 working days after receiving your return and a credit will automatically be applied to your credit card or original method of payment.

Sale items

Unfortunately sale items cannot be refunded, only the regular priced items can be refunded

If for any reason you are unhappy with your purchase give us a shout at hello@oschen.com 

Returns Shipping Costs

Shipping costs to return an item are non-refundable. 

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